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Menu
Homepage
Offerings
NPS and VOC in B2B
CX & EX in Contact Centers
Customer Lifecycle Management
Customer innovation
CXMA
Inspiration
Blog
Publications
Presentations & Video
Cases
About us
Our philosophy
People, Partners and Places
Contact
English
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Tag: manipulation
Manipulation vs. Customer Focus, Dilbert-style
Roger Dooley
19/09/2014
What Does the Facebook Experiment Teach Us?
danah boyd
27/07/2014
Make a Crazy Request, Close the Deal
Roger Dooley
08/08/2012
Martin Lindstrom on Marketers’ Manipulation
Denise Lee Yohn
02/11/2011
It's the Product, Stupid
Roger Dooley
01/10/2011